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Simon Lévelt
ChannelsStore + onlineData source1 (single source)PartnershipLong-term

Simon Lévelt

Salesforce Commerce Cloud · Omnichannel

The hard part wasn't the storefront; it was making product and customer data agree across all systems. We replaced the fragmentation with a single source, so every channel shows the same truth.

As Simon Lévelt scaled, it required a digital ecosystem that matched its pace, delivering seamless, personalised experiences across all channels. The existing ecommerce platform lacked scalability and flexibility, while fragmented product enrichment across ASPOS, JDE, and Shopware hindered a unified view of customers and product data. Meanwhile, the customer engagement tool constrained targeted marketing and loyalty management.

To realise their vision, we implemented an omnichannel solution built on SFCC, Orisha ORP (OMS+PCM), and Voyado. SFCC provided a robust ecommerce platform with advanced personalisation, fully integrated with Orisha ORP (OMS+PCM) to enrich products from a single source and deliver them across multiple channels. Voyado centralised customer data to enable personalised marketing, automated journeys, and loyalty programme management.

Salesforce Commerce CloudOrisha ORP (OMS+PCM)Voyado
  • New SFCC B2C storefront
  • Orisha ORP (OMS+PCM) product enrichment
  • Voyado loyalty & marketing automation
  • Ongoing support & feature development

Your stack next?
Let's map it.

Start with a Stack Audit: we map your systems, data flows and ownership gaps — whether you're replatforming or just want to know where your ecosystem is vulnerable.

  • 1Map of your critical flows
  • 2Ownership & up to five findings
  • 3Prioritised roadmap
  • 4Keep, adapt or investigate further
  • 5Next-step proposal (optional)